About
About Vigila
Vigila (Status pages and incident communication) is a New Odyssey product. Keep customers informed during incidents without drafting every update. SaaS teams, agencies running client sites and internal IT teams who need to keep people informed during incidents.
Vigila at a glance
- Product
- Vigila
- Made by
- New Odyssey
- Category
- Status pages and incident communication
- Made for
- SaaS teams, agencies running client websites and internal IT teams that must keep customers or staff informed during incidents.
- Main job
- Keep customers informed during incidents without drafting every update.
- How it differs
- Status updates and customer emails are drafted only from facts the team entered or confirmed, checked in code for invented causes, resolutions, times and uptime figures, and published only after a person approves them.
- Plans
- Starter $19, Team $39, Business $79 a month, in US dollars.
- Free
- Free to set up: 1 status page, 10 components, publishing updates and email to up to 25 subscribers before choosing a plan.
- Trial
- 7-day free trial on paid plans.
- Connects to
- HTTP checks, Generic JSON alerts, Better Stack, UptimeRobot, Grafana, PagerDuty, Slack, Webhook subscribers, RSS and Atom, Custom domains (early access)
- Availability
- In beta: anyone can sign up, and some features are still being checked.
Who makes it
Vigila is one of the products made by New Odyssey. Each product has its own app, brand and database. Email clio@new-odyssey.com: a person reads every message.
How we keep the claims honest
- Pages describe what is live today. Anything that isn’t live is marked, and the status of every feature is on the pricing page.
- Comparisons quote competitors’ own pricing pages, with the date checked. Where a page doesn’t say, we say “not listed” and don’t guess.
- Prices are in US dollars and come from the app’s own plans.
- There are no ratings, reviews or customer counts on this site until there are real ones to show.