Use cases

Client status pages for agencies

Vigila lets an agency run a status page per client site: 3 pages on Team ($39 a month) or 10 on Business ($79), each on the client's own domain if you like. HTTP checks open a draft incident when a site fails, and you approve every update clients and their customers see.

What you need during an incident

  • Tell a client and their customers what's happening when their site is down.
  • Notice outages before the client calls.
  • Keep each client's page separate, on their own domain.

How Vigila does it

  • One status page per client, with its own components, subscribers, Slack channel and custom domain (Team and Business).
  • HTTP checks with thresholds open a draft incident on that client's page.
  • Facts in, draft out: the update says what you've confirmed, and nothing goes out until you approve it.

Limits worth knowing

  • Team allows 3 pages and Business 10; more clients need more workspaces.
  • Subscribers are counted across all your pages.

What you pay

Starter $19, Team $39, Business $79 a month, with a 7-day trial. Setting up and publishing your first update is free. Unlimited team members on every plan.

Questions

Can each client have their own domain?

Yes, on Team and Business: each page can be served on its own domain, like status.clientsite.com, once its DNS record is in place.

Does Vigila publish anything automatically?

No. Alerts and checks can open a draft incident, and Vigila drafts updates from your facts, but a person approves every update before it reaches the page or any subscriber.

Part of the New Odyssey suite

Six tools for the work around your clients, from being found to packaging what you know. Each one works on its own.

  1. KleosGets you found
  2. OndaAnswers the inquiry
  3. BookaraQualifies and books
  4. AccordSends the proposal
  5. TallynOnboards the client
  6. AulaPackages your expertise